Super App Overview
Zuza’s Super App is the solution that you have been waiting for!
Combining feature rich software with premium hardware, bringing you the ultimate POS, essential for managing any business.
Zuza is simple
Transform your tablet into a Counter Top Register or use as a Mobile Point of Sale.
Our Stylish and Dependable Hardware is designed to plug and play. Simply plug in your hardware, download the app onto your tablet, and begin taking payments!
Unmatched Software
Customizable Functionality at your Fingertips. Create custom menus, navigate easily with the responsive touch-screen, set in –store pricing and process quickly to keep your lines moving.
Notification Icons right on the POS tell you when updates are available so your App is always up to date and you are on your A-Game.
Central Database
All of your business management functions in one place. Anywhere you need. Anytime.
An easy to navigate dashboard, accessible analytics and updates made easy! Your business should work for you, not the other way around! Do business on your time with Zuza.
We aim to please!
50% of our entire team is dedicated to constantly improving our software & the other 50%... well, they are here to ensure that you are just as proficient as your POS.
Feeling unsure? Send our team an email with your questions and they will get back to you within 24 hours. Wanna chat? We are here for that too... just give us a ring!
Ecommerce & Online Ordering

Don’t limit your business potential. Begin selling online today and immediately increase revenues up to 700%. When people visit your website, you can easily convert them into regular clients and increase sales.
Custom settings such as pick up times, delivery dates, specific locations, etc., make life easier for everyone involved.
Pull from the same pool of inventory whether sales are made online or in person.
Track Customer purchases and Reward programs on both the POS and Online platforms.
Mobile
Portable POS
Zuza gives you the freedom and flexibility to take your business with you, wherever you go!
Increase Sales
We want your business to flourish! Increase sales by accepting payments anywhere your customers are. So go ahead, grab your tablet, your card reader and get out there! Connect to 3G /4G and easily create orders and process payments.
Cloud-Based
Rest assured that all of your sales, inventory and reports are backed up for you no matter where you take payments

Customer Loyalty
Access important customer information, view points earned and redeem points all from your Point of Sale. The only thing that needs to be plugged in is your customers information.
Print or Email Receipts
It’s all about options. Offer your customers a printed receipt with the Bluetooth printer or have your customers sign and email their receipt right from the tablet.
Multi-Station
Universal Saved Ticket
Functionality at your fingertips. Create a ticket on one tablet, add items at another then accept payment at the main register.
Split and Transfer Tickets
Transfer tickets between employees. Open any ticket on any tablet POS to add items or quickly split tickets.
Printer Queue
Be confident when printing multiple tickets to selected printers. Receipts and prep-tickets are printed in the order in which they are received.
Better Service
Zuza’s platform supports your business needs with one register or many! Maximize efficiency and offer a better customer experience with tableside ordering.
Order Types
Ordering Formats
Select a default order type and activate or deactivate to customize the options available on your point of sale. Modify setting to include inventory items and tax rates specific per order type. View reports and compare sales by order type. Walk-in, Pick-Up, Delivery, Dine-In. Choose one or all
Stay Organized
View customer data based on order type, items purchased or visit frequency. Run reports to show type of order by the month, week, day or hour to increase efficiency and align sales efforts during those busy times.
CRM
An in-depth platform that allows you to grow into a more customer-focused business. Quickly enter a customer’s information into your system to add them to your loyalty database. View complete order history, easily re-order favorite items, link points earned from each purchase, view redeemable points, add multiple addresses and special notes such as a birthday or anniversary to make your customers day that much more special.
Tipping
Increase Your Revenue
Our interface has pre-set tip options right on the tablet, taking the guess work out of tipping. Now customers are more inclined to tip, with a simple tap of a button. Your staff will feel more appreciated and you will increase your revenue!
Made to Order
Owners can create customize tip settings – create specific tip amounts depending on your business type or use the default tip options that we already have available. Patrons also have the option of entering a custom tip amount or even doing it the old fashion way when signing their printed receipt.
Keep the Change
Settle Tip Feature allows your employees to quickly tap and enter tip amounts from printed receipts, view/settle any open tickets then calculate overall sales and breeze through end of shift checkout. Supervisors can view and edit all employee tip amounts at any time and shift summary report shows exactly what is owed.
Payments
Pay In/Out
Enter your register start and end amount to track and balance daily cash flow
Multiple Tender Types
Accept multiple tender types on a single ticket then track sales by tender type
Open-Tab
Create, save and edit ticket information and let your customers pay when it is convenient for them
No Sale
Need to get in the cash drawer? A no-sale button will open your cash drawer for you without having to process a sale
Split Tickets
Easily split a ticket evenly, right down the middle, or create a custom-split with as many tickets as you need. Drag and drop items to disperse them quickly
Refunds
Searchable ticket numbers and ticket history let you pull up past orders and process refunds back to your customers
Security
We help you protect your customer’s sensitive payment information as if our business depends on it - because it does
Checkout
- Accepted Here! Accept Cash, Card and Mobile Payments
- Transfer tickets between staff members
- Save Tickets for later checkout, then move to the next in line
- Split, Transfer, Disable Tax or Apply Discounts during checkout
- Create specialized prices with in-store pricing buttons
- Add or remove the tip-line from your printed receipt
- Choose a preset tip amount or add a custom tip amount on the tablet or printed receipt
- Attach notes to an order to customize and easily pull up for reorders
- Print or email customized receipts – include your logo or a special message





Order History & Returns
- Assign a customer’s name or phone number to their order – reordering made easy
- Reprint prep-tickets or customer receipts
- Create and view notes on returns and adjustments
- Search saved tickets by ticket or table number, customer name or phone number
- Pull up failed transactions under ticket history
- Order History viewable by date, order type, tender type, customer name, customer email address or ticket number
- Return Item or Ticket data easily displayed with grid or graph options
- Employee Accountability – view returns, voids and discounts by employee
- Filter options allow you to view transaction length under in browse history filter
Printing

Execute Perfectly
- Configure an unlimited number of receipt or pre-printers for your kitchen, bar or warehouse
- Enable your Bluetooth printer if your business is mobile or if you are having a special event
- Define which items are directed to each of your printers
- Printer Queue guarantees your tickets are printing to the designated printers in the order in which entered
- Easily reprint pre-tickets and receipts
Personalize
- Add your company logo, special text and fields to printed or emailed receipts
- Add notes to items that print on prep-printers
- Prep- Tickets & receipts can be customized to show what is important: Staff Name, Customer Name, Table Number or Address
- Allow customers to sign on the tablet, paper receipts or both
- Default settings to always print merchant receipts
Time & Attendance
Easy for Your Employees
Employees easily clock in and out directly on the tablet with a unique Pin Number
View Previous, Past and Future Schedules as well as hours worked when clocking in & out
Scheduling Simplified for All
Staff to management communication system allows for direct messaging on the tablet and Virtual Office between you and your staff – no more lost sticky notes
Practical for you
Relay important information with a newsflash View a current log of hours worked
Save time by copying previous schedules with the touch of a button and copy one week’s schedule to the next
Make edits to employee’ts schedules, add shifts if they forget to clock in and out
Email schedules to employees or post a printed out schedule
- Create and send employees schedules
- Create a repeating schedule for an employee
- View the scheduled hourly cost per employee and total
- Color code each job code for scheduling visualization
- Create and send news flashes for employees to view when they pin in
- Manage and edit employee time punches
- Download the time and pay report CSV file for payroll submission
Virtual Office
A full web-based office backend for creating menus, employee management, hardware set-up, reporting and more.
Sync with your tablet to view changes in real time
My POS
- Training Videos
- Account Information
- Manage Employees
- Hardware Management
- Receipt Builder
- POS Settings
- Menu Builder
Inventory
- Inventory Settings
- Inventory List
- Adjust Inventory
- Import Inventory
- Adjust Price List
- Inventory tablet Display
- Manage Suppliers
Time Clock
- Set weekly or monthly schedules
- Copy previous schedules
- Publish, print or email
- Employee schedules
- Edit Clock In/Out times
- View & export payroll data
Z Reports
- Dashboard
- Product Mix Report
- Register Summary
- Sales
- Employee Activity
- Time & Attendance
- Inventory
Marketing
- Account Information
- Loyalty Programs
- Customer Lists
- Marketing Campaigns
- Reporting
Multi-Location
- Create new locations
- Duplicate data for 2nd locations
- Select Location View
- Enable employee
- Manage Locations
- Transfer Data Easily
- View Report for 1+ Locations
Permission Settings
Register Permissions
- Clock In\Out
- Enter a register start | end amount
- Create & View Tickets
- Split | Transfer Tickets
- Settle Tips Make Pay In | Outs
- Disable Tax on Items | Tickets
- Set In-Store Pricing
- Processing Adjustments, Returns and Voids
- View Ticket History
- Delete Saved Tickets
- Access the Administrator Panel
- Edit the Employee Scheduler
- View Reports
- Setup | Modify Hardware via the tablet
- View | Edit Inventory
- View | Edit All Tips
- Process Manual Returns
Supervisor Permissions
- Set Up Hardware and edit app Settings
- Edit Account Information
- Manage Employees
- Customize Receipts and Edit Receipt Settings
- Manage Hardware Information
- Modify Menu Settings
- Add or adjust inventory items and prices
- Create Inventory tablet Display Settings
- Access and Adjust Supplier Information
- View Sales and Inventory Reports
- Edit Employee Clock In/Out Times
- Activate or Deactivate Customer Loyalty Programs
Multi-Location Permissions
- Add Additional Business Locations
- Transfer Data between Locations
- View Reports for Multiple Locations
Store Management






Pricing
Set-up pricing, tax rates and enable discounts per item or in bulk for one or more locations.
In-Store Price button allows you to create on the fly prices right on your tablet POS User
Accounts
Enable permissions and track employee hours or sales by the unique PIN numbers that are assigned to each individual employee.
Real Time
Make changes as necessary through your web management tool then sync your tablet to see changes in real-time.
Virtual Office
Stay in control of your business from anywhere with your Virtual Office. Create menus, manage employees, set up hardware, view reports, and create customer loyalty programs and MUCH more
Orders
View past, current and future orders placed in any of your store locations. Know which items are best sellers and where you could increase revenue
Create and attached multiple tax codes to a single item
Enable “Tax Inclusive” for the product to include the tax rates assigned within the cost of the product
Multi-Location
Central Database
View Inventory levels, transfer data and pull reports for multiple locations easily with one central database.
Flexible Taxes
Complete control over creating multiple tax zones and rates for your locations or per item
Employees
Enable employees to work in multiple locations. Set employee permissions per location and easily track hours worked at each.
Reporting
Consolidate reporting for all of your locations into one report for easy viewing or run reports based on a particular location.
Sales
Compare sales by location, specific date ranges and across departments or categories and even by the hour
Customer Loyalty Program







CRM
Build long-lasting customer relationships with a robust customer database and management platform linking customers to each of their purchases
Reward
Create programs specifically around your customers – either by specific items purchased or number of visits – incentivizing them to return
Email Marketing
Stay in contact with customers and inform them of sales, specials or events
Eco-Friendly
Zuza’s completely digital program eliminates “perk cards”. Create customer profiles quickly on your tablet POS, points for purchases are saved and can be redeemed at checkout
Complete Control
Create punch card or points programs and control when each are active. Save past promotions then reactivate at anytime
Add or adjust points from the tablet or back office
Inventory
Free
The best does get better! Zuza not only offers a robust inventory platform that you can truly depend on but we are giving it to our users for FREE.
SKU/UPC Codes
Our inventory system holds over 500 thousand barcode SKU’s. Import existing codes or create your own. Track items using UPC on your tablet and Virtual Office
Barcode Scanner
Integrated Bluetooth scanner allows you to quickly look up or ring up items
Bulk Adjustments
Modify price and quantity data or add thousands of inventory items at a time.
Receive Inventory
Add data to your existing inventory list without replacing data.
Built To Perform
Spend less time on tedious inventory management and more time creating valuable customer relationships
Buying Power
Know which items are your best sellers and which items are not selling so that you are able to make more informed decisions
Re-Order Notifications
Always know exactly when stock levels are running low and it is time to place re-orders with low inventory alerts
Multi-Location
View inventory levels, transfer data and run reports for one or several location
Manage Anywhere
Don’t be tied to your office. View inventory levels, manage quantities or prices from anywhere you have Wi-Fi
Real Time Analytics
Keep a Keen Eye
Cloud based intelligence lets you monitor sales activity and run dynamic reporting – wherever you are, as it is happening.
Capacity to Grow
Supports large data volumes and simplifies data to help your business become more nimble and keep pace with the competition
Continuous Updates
Your system automatically updates your reporting throughout your business day, with real-time matrix
The Big Picture
Relevant Reporting on sales including tax exempt sales, voids, returns, discounts and adjustments at one or more location
Smart Marketing
Smart Marketing. Stronger Customer Relationships
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1.
Create and send professional emails in minutes
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2.
Built in CRM for tracking customer spending and purchases
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3.
Set and deliver one time campaigns for holidays and special events
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4.
Plan and execute automatic email marketing campaigns for monthly specials
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5.
Extend your reach and build your business
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Track success with real-time reporting
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7.
Create customer filtered lists for targeted marketing campaigns.
(i.e. Top Spenders, Most Frequent Customers, Has not visited in X days) -
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Create marketing campaigns based upon the filtered lists
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9.
Send marketing campaigns via email or text to selected list
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10.
Schedule and track ongoing or one-time marketing campaigns
Fraud Protection
Passwords
Set and reset unique passwords for your Virtual Office
Pin Numbers
Each employee is assigned a unique 4 digit pin number to securely access the Point Of Sale System
Manual Batch
When Auto-Batch is disabled, employee must confirm prior to manually batching out
Manager Override
Grant permanent or temporary access to user permissions
Security
Protecting your customers is our top priority!
Our Super App platform is integrated with only the best EMV compliant equipment engineered to safeguard your customer’s data with the best security technology.
Our card readers encrypt payment information at the point of sale to keep valuable information safe while processing and transferring the data for end-to-end payment protection.
Zuza fully manages and regularly installs security updates on its servers and all applications are verified with rigorous quality testing and review.
Zuza gives you peace of mind knowing that your customer’s data is secure and confident that you’re protected against data breaches.
We also adhere to Level 1 PCI Data Security Standards (PCI-DSS) to keep valuable information safe and never store data on your device.
Training

- Easy staff training with Tutorials accessible via tablet
- Full training video library within your Virtual Office
- Monthly Point of Sale Training Demo Calls with our Top Super App Specialists
- Need something else, just ask. We’ve got you covered
Support
1
Dedicated Support Specialists
Our tech team is happy to answer any of your customer & technical support questions
2
FAQ'S
Too busy to dial? Quickly search our database of commonly asked questions to find the answer your looking for!
3
Video Library
Not up for chatting? Kick back, pop some popcorn and watch any of our to-the point training videos for step-by-step instructions that will have you mastering our Super App in no time.
4
Helping Hand
Need just a little more help? We can arrange that! We will send out our fully trained technicians located throughout the US to help you get up and running
Cash Discounting & Credit Card Surcharge
Cover your merchant account fees or incentivize customers to pay with cash using our cash discount or credit card surcharge program

Automatically apply a cash discount percentage or amount to be calculated and added upon checkout

Automatically apply a credit card surcharge percentage or amount to be calculated and added upon checkout

Customize the title of the program for the receipt and checkout window
Invoicing

Create customer invoices by saving the order from the tablet

Create customer Invoices from the back office using any browser

Take partial payments on invoices/saved tickets

Send Invoices for customer payment via Card or ACH

Assign invoices to a specific customer for customer order tracking and rewards

View and track open, closed, pending or partially paid invoices
Discounts and Coupons

Create Automatic or Manual Discounts or Coupons that can be added to the entire order or to individual items prior to checkout

Apply an alternate price, amount off or percentage off to the Discount or Coupon

Discounts or Coupons can be assigned to a department, category or product level

Control the Discount or coupon settings by location including active days, times, start and end date
Hardware
Zuza is compatible with the best hardware systems in the world.

Accessories

All in One Systems
Elo Paypoint

All in One Systems
Star mPop

Printers
Star Micronics

Bardcode Scanners
Socket

Apple Tablets
iPad Air, Pro, Mini

Card Readers
Castle MP200, c&i Dynamo

Stands & Cases
Vault, Windfall & Much More

Cash Drawers
Star, APG & Much More

Scale

Vega 3000
Appointments & Booking
Let customers book appointments online from any device 24/7.
Take bookings, automate text and email reminders, and bring more customers back into your business. Zuza’s Super App makes business easier and gives you the tools to get your time back.

QR Codes
Zuza's QR Code Ordering and Payment features are powerful enough to serve any sized restaurant or venue.
With individual QR codes at each table or seat, customers can create, send, and pay for an order, all from their phone without the assistance of a staff member.

QR Ordering
Tableside
The Zuza Super App lets you assign individual QR codes to seats and sections so customers can place orders directly from their seats.
Orders can be sent directly to individual printers, printer groups, or kitchen display systems and when ready, delivered to the customer for a simple and flawless experience.
Online
Capture your customers wherever they are. Place QR codes on marketing material and storefronts to bring them to online menus, landing pages, ordering screens, and more.
QR Payments
QR-printed receipts make payments easy for customers by letting them checkout out directly from their phone.
Customers can take a photo of their receipt and seamlessly pull up their bill for a smooth tableside checkout. Tables can easily split tabs between a group and tip all from their phone.